FAQ

Who Typically Buys Baseball Bat Mugs?

The Dugout Mug™ Baseball Bat Mug is often purchased as a Groomsman Gift for a Wedding Party, a Birthday Gift for a Baseball Fan, a Coach's Gift, and of course makes the perfect player gift idea for your little league player!

 

Check the Status of My Order?

To get an update on your order, please email us at support@dugoutmugs.com, OR call us directly at: 866-457-6847 

 

Shipping times?

Delivery typically take between 10-14 days due to the fact our mugs are made to order. If you wish to have the mug sooner than that, please reach out to us: 

Contact Info: support@dugoutmugs.com, OR call us directly at: 866-457-6847

  

Can you make custom logos? 

Yes! We can make Bat Mugs with Custom Logos. We will need a black and white image to use in the laser. If you do not have this, we have the ability to manipulate the colors of a clean, clear, digital image.

 

Can you use trademarked logos? 

Yes, Dugout Mug™ Baseball Bat Mugs can be made with trademarked images, however we request an approval letter from the organization granting us the rights to use the logo.


Do you donate for charities? 

For inquiries, please send an email to admin@dugoutmugs.com

 

Are There Caring Instructions for My Mug?

We have found the best way to clean your Dugout Mug™ Baseball Bat Mug is to wash with warm soapy water, and using a bottle brush. We do not recommend you ever place your mug in the dishwasher or microwave.

 

My mug is damaged what should I do?

We request that the customer send a clear picture of the problem and email our management team at admin@dugoutmugs.com. Once we receive the pic, we will issue an expedited replacement immediately. You do not need to return the mug.